Baja Convert-a-Couch and Sofa Bed, Black:
-- We only accept payments via PayPal and the payment is expected within 3 days after the order.
- In the occasional case that the product is found to be damaged prior to shipping, we will provide a full 100% refund to you within 2 business days.
- We provide FREE shipping & handling from our warehouses and suppliers from all over the world.
-Handling time takes 1-3 business days.
- It should take 1-10 business days for the product to reach your destination.
- If the product doesn't reach your destination within the time limit, please give it an additional 1-2 business days in case of postal delays and/or possible technical issues.
- If it takes any longer than that, please do not hesitate to contact us to resolve the issues.
- We kindly ask you not to leave a negative feedback before you contact us in case of any problems.
- We kindly ask you to give us a positive feedback for our store. We strive to offer you the 5-star products with the best prices and in order to maintain that, the positive rating is a very important factor. Let us create a positive eBay community together!
International Shipping / eBay Global Shipping Program:
- Some of our products qualify for and participate in the eBay Global Shipping Program which allows customers from selected countries outside of U.S to order our items. Please check the availability and shipping rates by seeing the Shipping and Payments menu above.
- The item will be shipped to the eBay Fulfillment Center which will process the international shipping procedures for you. After the item has left the facility, the international tracking code will be provided.
- It could take anywhere from 11-25 business days for the item to arrive at your destination.
- There will be a surcharge of 6% which will be billed to your PayPal after purchase to cover the procedures needed in order to ensure a smooth delivery.
- You are hereby responsible for checking with customs of your country for product import.
- All electronic appliances are designed for US voltage. Please be sure to use a converter for your safety and to avoid damaging the item.
- Some items may not be eligible for returns or replacements. Please contact us in cases of damaged or lost items for further details and instructions.
100% Satisfaction Guarantee:
Customers are eligible for returns within 14 days after the product arrives. In case the product arrives damaged or there are any errors in the shipping (e.g wrong item or size), you will not be responsible for the return cost.
Returns & Refunds 100% Satisfaction Guarantee: If you are not satisfied with the product you purchased for any reason, please contact us for a return instruction within 14 days for a refund. Shipping Handling costs are not refundable. Return shipping cost will be paid by buyer.
Return Policies & Conditions
A) General Return Information
If you would like to return your purchased merchandises, please kindly contact us via eBay message by choosing “I have a question about using my item or I want to send the seller a message.” as the topic. We will provide you with the return shipping label with the tracking number to your PayPal email address and the return address confirmation to your eBay message. The location of the warehouse responsible for the return will be determined by the fulfillment service department. Once the item has been received by our warehouses and we can confirm from the tracking number that the item has been delivered, we will issue you the refund for the purchase. You have 14 days grace period after the delivery of the item to complete the return.
B) Return Shipping Costs
We will be responsible for return shipping costs (if any) if the merchandise received is either not as described or damaged in any ways. As for returns due to any other reasons, such as change of mind, mistaken purchases, or buyer’s remorse, you will be responsible for the round trip shipping costs. Restocking fees may also apply at our discretion.
C) Return Locations
Please be informed that our products are being stored and fulfilled by third party warehouses and manufacturers throughout the United States. Therefore, the most appropriate return location will be determined by the respective warehouses or manufacturers, depending on your location and product types. Please note that the return shipping location may differ from the return address stored on eBay. Please refer to the return instructions and follow them accordingly to ensure successful return processes.
Please check with your customs before buying our product.
Please contact us by eBay message only! Customers Feedback
We kindly request our valued customers to send us a positive feedback and as we are always depending on reviews from you and always need your assistance. Positive feedback will be left for successful transaction. We request you, please do not leave a negative or neutral feedback before contacting us, We will try our best to resolve any problem for you.
Thank you very much!!!
* Seller assumes all responsibility for listing above.